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Place Technology

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28 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2018
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Star Rating

25
5
0
0
0

Place Technology Reviews

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Profile Name
Star Rating
25
5
0
0
0
Claudia E.
CE
Claudia E.
08/19/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Very insightful, valuable, and helpful

The dashboard is straightforward to understand and navigate. Appreciate the ability to view forecasting by client, by staff member, etc.
Jeff T.
JT
Jeff T.
Co-Founder & Director at R&D Partners - National Staffing firm - Scientific, Clinical Research, Software & Engineering
05/04/2021
Validated Reviewer
Review source: Organic

Excellent budgeting & forecasting tool for our business.

What I like best about PlaceCPM is it's very easy to use, eliminating manual budget tracking and analysis which allows me to focus on more more critical business needs.
BE
Ben E.
04/11/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great tool, great onboarding/implementation

The PlaceCPM team really impressed me with their commitment to understanding my business's needs and making sure their tool was configured to set us up for success. We had to make some in-flight changes to our chart of accounts (our problem, not theirs) and they took it in stride, explaining the impacts and helping us work through the downstream changes in the tool.

About

Contact

HQ Location:
Austin, Texas

Social

@PlaceTechnology

Details

Year Founded
2018