Their competency library and consultative approach meant that we got my entire company leveled with just a few manager workshops and one rollout. Reliable levels allowed me to build compensation bands, improve recruiting processes, run a merit increase process. That was huge. But I love that Pando seamlessly integrates leveling and performance mgmt. Pando is the first solution that truly allows us to ditch the cumbersome annual performance review. It gives execs more visiblity, managers an easier way to give feedback, and employees feel connected to their own growth. The Pando CS team is amazing as well - they are right there any time I need anything. Even as a very small customer we get white glove service. They've co-led internal trainings for us, advised my CEO, etc.

The transparency and clarity around careers is the most helpful thing about Pando. We have several roles and rubrics setup that show the expectations for each person at their level but also giving them insights into what other roles are available, and the expectations of those roles incase someone is interested in moving to a different area of the business. The feedback element of Pando helps us all take ownership of our careers but having actionable feedback delivered at the time of the event from our peers and colleagues. This means we are all helping each other to grow and learn in the organisation. The goals feature allows us to see how our individual contributions make up company wide initiatives at a strategic level while also being able to track the tactical goals that an individual contributes towards too. The assessment process in Pando is extremely thorough, focussing on the competencies an individual is expected to be working to in their role at the level they are at. The ability to postively rate where individuals are at allows them to see the things they are doing well at and the areas of opportunity within a given competency. We have integrated the platform with Slack as our primary communication platform and that integration on an individual basis is very straightforward. As we use Slack daily, we see the notifications from Pando daily too so we can get value from using Pando very quickly.

The platform is cost effective and easy to manage! I have used other software for employee reviews and I like the transparency and career development focus of this system. We picked Pando based on the cost, functionality, ability to grow with the software and the staff at Pando. I've been impressed with the customer service! Implementation was very custom and we had hands on help from Adam at Pando. Many systems expect you to set things up yourself. That's not the case here! Adam is also always open to feedback and ideas! The tools allows our staff to view competency rubrics for our values based competencies and also functional competencies. No one can credibly say they don't know what is expected of them when you are providing the level of transparency that Pando provides!