PalitrumLab
28 reviews
- 1 profiles
- 3 categories
Average star rating
4.9
Serving customers since
PalitrumLab Reviews
AP
Alina P.
Aviasales.ru Team LeadConvenient tool for real-time media monitoring
Our company cares a lot about the audience behaviour and opinion about our products and services. Brand Analytics is a perfect tool for monitoring it.
Pros of Brand Analytics are:
-Simplicity. It's really easy to use.
-We are able to see data in real-time as well as historical information. It helps us to analyze what people are saying about Aviasales in retrospect.
-What is more — we can see what people are thinking about our competitors.
-We can reply directly from the dashboard — it is a great feature, which makes Brand Analytics a perfect tool for interaction with our community.
-Also we are constantly using social media analytics and reports which can be created inside of the system. These reports are really helpful.
-The tool itself is not really expensive.
IB
Ivan B.
Greats solution for monitoring social media
- Best data collection from social media compared to similar systems
- Automated message tagging saves significant time for data processing
- Real-time alerts for the given parameters via email, Telegram and mobile app.
- A lot of thematic and anti-spam filters. You can save personal filtering settings.
- Analysis of visual content. The only system that views text in images, video, stories and check-ins
- Convenience of media and social media monitoring all in the same product, no separate sign up or additional costs.
- Fast, convenient and comprehensive dashboards for real-time control of user reactions in social media with the ability to filter by important parameters.
- Friendly support team
EB
Elena B.
Finest social media monitoring system
Our company has been using Brand Analytics for more then a year. BA has established itself as a reliable partner for social media monitoring and analysis. The database of monitoring sources is extensive and constantly updated. It is great that the new source can be added to the database by request and the system will start to collect the information very quickly.
Not so long time ago BA added the monitoring of mass media to the system. This makes BA even more convenient as you can stay within one system to resolve different tasks. Data collection for all platforms, online sources etc. is carried out in full and in a timely manner.
BA allows to set the updates notifications by e-mail or in Telegram which is quite useful. The system also provides the function of tagging the publications which allows to process large data streams by dividing posts into the necessary sections.
I especially want to note the client service of BA. The staff is always ready to help with setting up a query and quickly respond to questions and comments about the system.
The interface of the system is intuitive which allows to expand the range of users within the company.
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