The breadth of what it covers without needing to bolt on third-party tools. We use online bookings, digital consent forms, medical records, photo uploads, aftercare messaging and automated comms — all inside one platform. For a doctor-led aesthetics clinic, the legal and compliance foundations are solid. That was non-negotiable for us. The support team has been genuinely excellent. Annie led our onboarding and handled everything from setting up services, packages and memberships, to coordinating with our software developers and guiding us through widget integration. She’s methodical and detail-oriented — the kind of person who doesn’t let things fall through the cracks. When our developers couldn’t embed the booking widget, I did it myself — and Annie supported me through every step without making me feel like it was an ask. Emily handled the finance and marketing setup with the same level of competence.

I have just completed the onboarding process so haven't got going with it properly yet, but the features I am excited to use are the integration with my payment system, the AI features to speed up and create more detailed patient notes and the features I can use to track patient treatment plans.

Ease of use Customer Support Number of Features Ease of integration