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Ozonetel

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574 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2007
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Ozonetel Reviews

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Profile Name
Star Rating
447
107
18
6
1
Tahira S.
TS
Tahira S.
Cardiology | Photography
11/22/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Ozontel Experience

It's easy to use and records calls, ozontel makes calls easy and keep the record also of how many calls where done
Aisha S.
AS
Aisha S.
11/22/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Game Changer

The CRM where I can easily access all the call history. Also the process of me receiving the call first then when it gets connected to the customer. It helps me to be prepared. It's been game changer for me as it keep the track record of all the calls made and their duration. So helpful in tracking team performance and metrics
Priyanshu D.
PD
Priyanshu D.
11/22/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

very good

it is good channel between company and coustomer.

About

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HQ Location:
San Jose, California

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@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Year Founded
2007