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Ozonetel

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576 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2007
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Ozonetel Reviews

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Profile Name
Star Rating
447
107
18
6
1
Sonu A.
SA
Sonu A.
Senior Operations Associate at DotPe with expertise in Operations Management
01/04/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Effective and Easy to Use

The interface is quite simple and very easy to use. The network is good and call quality is clear.
Soham K.
SK
Soham K.
01/01/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Ozonetel Review

Calling process is very smooth which enables us to connect with our maximum clients.
CB
Chethan B.
12/25/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

User friendly interface and equipped with advanced features.

I have been using Ozonetel from four years now on daily basis, I would say the best part would be the ease of access and implementation, user friendly interface and advance features, whenever there is an major update or integrating something new the team is very supportive

About

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HQ Location:
San Jose, California

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@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Year Founded
2007