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Ozonetel

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574 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2007
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Ozonetel Reviews

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Profile Name
Star Rating
447
107
18
6
1
Hakeem B.
HB
Hakeem B.
Business Development Manager
02/14/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Very best experience to deal with customers. Call handling smoothly

We Can easily connect with the customer , We can maintain the call history , call records too , Easy disposition .
Nimisha G.
NG
Nimisha G.
Strategic Sales & Academic Operations Professional | Track Record in Leading EdTech Companies
02/14/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

The Ultimate Cloud Telephony & CCaaS Platform

CloudAgent is a plug-and-play solution that doesn’t require heavy infrastructure, making it easy for businesses to set up.
dhruv l.
DL
dhruv l.
02/14/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Its an amazing & very user friendly to use will highly recommend.

Ozonetel is very user friendly to use will highly recommend to users to use ozontel.

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HQ Location:
San Jose, California

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@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Year Founded
2007