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Ozonetel

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576 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2007
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Ozonetel Reviews

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Profile Name
Star Rating
447
107
18
6
1
Nikhilendra  P.
NP
Nikhilendra P.
03/06/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Quality service

The service quality is really good. It's easy to use.
Surya Theja G.
SG
Surya Theja G.
Planning & Distribution @ MOKOBARA
03/06/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Fantastic and efficient

CSAT , DISPOSING OF CALLS AND COLLECTION AND UNDERSTADNING OF DATA
Cassey E.
CE
Cassey E.
Experience Creator | Sales Representator | Problem Solver | Solution Provider |
03/06/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient and data oriented

Super easy to keep a tab on the timelines, the kind of queries and escalations.

About

Contact

HQ Location:
San Jose, California

Social

@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Year Founded
2007