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Ozonetel

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576 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2007
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Ozonetel Reviews

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Profile Name
Star Rating
447
107
18
6
1
Vishal S.
VS
Vishal S.
Providing value as a service with professional support to help drive customer success
05/28/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Work efficiency enhancer

It is very user-friendly and easy to create campaigns. The new UX, which includes calling and WhatsApp features for everyone, is the icing on the cake.
Rashmi  M.
RM
Rashmi M.
Team Leader at Girnar Care
05/27/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

User friendly, easy to operate, Reliable service

The features of their software include Omni channel, Live call monitoring, and flexible dialer methods. It's very easy to operate, and user-friendly which allows uninterrupted business calls and ensures a smooth journey.
Chaire J.
CJ
Chaire J.
Assistance Manager - Student Success
05/24/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

It is amazing!!

User-friendly and easy to track performance. We frequently use it for our communication

About

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HQ Location:
San Jose, California

Social

@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Year Founded
2007