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Ozonetel

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575 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2007
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Ozonetel Reviews

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Profile Name
Star Rating
448
107
18
6
1
Priyanka S.
PS
Priyanka S.
Relationship Manager
06/14/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Good contact centre for customer service.

It has multiple options for calling a per the requirement.It gives the real time insights of the ongoing calls , track performance etc.
Ritik S.
RS
Ritik S.
Team Lead at CarDekho Group
06/14/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Ozonetel CloudAgen Review

The best thing about the cloud agent is the ease of using it provides all the required reports at one place.
nandhini g.
NG
nandhini g.
Associate at LawSikho Freelance Department
06/14/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

I would like to use ozontel

we can use ozontel to hide our number and also we can use it for official purpose for customer support it will be very helpfull

About

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HQ Location:
San Jose, California

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@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Year Founded
2007