Product Avatar Image

Ozonetel

Show rating breakdown
575 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2007
Profile Type
Category

All Profiles

Profile Filters
Profile Type
Category

Profile Name

Star Rating

448
107
18
6
1

Ozonetel Reviews

Review Filters
Profile Name
Star Rating
448
107
18
6
1
Harshith D.
HD
Harshith D.
08/22/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

NA

Tool is really user friendly. Would recommend the tool to anyone who is looking for a dialer solution.
Purushotham  B.
PB
Purushotham B.
08/22/2024
Validated Reviewer
Review source: Organic

Nice experience

Can download call recordings of previous calls instantly
Bhavana n.
BN
Bhavana n.
Executive Assistant at Unocoin: India's Bitcoin & Crypto Exchange
08/20/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

The middle man between customers and customer support executive

On my personal experience I have been using Ozobetel since two yrs and above. And there are least complaints. We have hardly faced issue's. And one thing to highlight is the service that Ozonetel provides,any issues that's complicated, with in few minutes it gets resolved. And access for Ozonetel is smooth, No bugs or issue while using. And talking about landing of the calls,the calls connect easily we haven't received any complaints regarding connecting of the calls. I would definitely recommend companies to pick Ozonetel service. They will definitely not disappoint you (can assure that).

About

Contact

HQ Location:
San Jose, California

Social

@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Year Founded
2007