Best Software for 2025 is now live!
Product Avatar Image

Ozonetel

Show rating breakdown
574 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2007
Profile Type
Category

All Profiles

Profile Filters
Profile Type
Category

Profile Name

Star Rating

447
107
18
6
1

Ozonetel Reviews

Review Filters
Profile Name
Star Rating
447
107
18
6
1
Keerthi  R.
KR
Keerthi R.
12/24/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Best tool for calling platform

It helps us connect the customers in a smoother way, call recordings and the integration with the crm was excellent.
Vishal P.
VP
Vishal P.
Customer Care Executive at Girnar Care
12/24/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to operate user friendly

easy to operate and easy to login and logout it helps to enhance customer experience
Abhay R.
AR
Abhay R.
--
12/17/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Very good

Quick resolution of all problems and very low downtime

About

Contact

HQ Location:
San Jose, California

Social

@Ozonetel

What is Ozonetel?

Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands such as Dyson, WeWork, Toyota Connected, Henkel, Etihad Airways, HDFC Bank, HDB Financial Services, ICICI Bank, Flipkart, Zomato, AngelOne, Tata 1mg, BigBasket, Nykaa, Snapdeal, Acko, ET Money, Apollo Hospitals, Hiranandani, and Delhivery, trust oneCXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel is recognized as a leader in 7 CX categories, rated amongst the ‘Top 50 Customer Service’ and ‘Top 100 Fastest Growing Products Globally’ by G . Furthermore, Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation for its customers.

Details

Year Founded
2007