Unlike other vendors we explored, Ordway was able to handle our unique billing structure for all our customers. Ordway has allowed our team to effectively manage our customer subscriptions and decrease the time to invoice customers by almost 3 full weeks. One of Ordway's biggest value adds is their customer support team. They are truly best in class. They are responsive to inquiries and have helped us address any issues that arise in a timely fashion. Their team has proven to be very attentive and are always seeking customer feedback to improve their product. Ordway's ability to integrate with SalesForce and our accounting general ledger is another bonus that helps create a seamless quote to cash process.
Super fast in creating invoices and dealing with related SaaS based Reporting & Accounting including AR collections. The integration to Stripe and QBO is seamless, ability to use Ordway for AR collection and email tracking allows for other departments to have full visibility to collections and billing. All billing and cash receipts handled direct in Ordway, with syncing direct to QBO. Credit card billing feature is excellent.
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