The support Ordway gives its customers is timely and thorough. Ordway takes feedback and is happy to improve, grow, and partner with you.

Ordway has saved us a ton of time on manual billing and accounting work. We've automated everything from invoicing, accounts receivable follow-up, payment collection, and revenue recognition. Their integration with Salesforce has enabled us to connect accounts and opportunities and bring live customer data into Salesforce for the rest of the company to access.

The customer support. Using new enterprise software like this isn't always perfectly intuitive. I have questions, and I make mistakes. Ordway's support team is there to help. They respond quickly and teach me, so the next time, I can do things correctly myself. Update: I have now used Ordway for 10+ months, and I rarely need to ask for help, and I use the software multiple times per day. I would say what I like best now is the flexibility of the system. I can pretty easily create subscriptions that are non-standard, with "odd" billing or revenue recognition. I also like their roadmap; each month, they roll out new features, and they're often things I didn't even know I wanted until I use them!