Optimal Strategix Group

PxidaCX

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Using a unique behavioral analytics engine PxidaCX™ is the only customer engagement tool that provides truly actionable insight to improve customer satisfaction. PxidaCX features:- Capture feedback via web, email and mobile application by publishing directly to social media, your customers contact list or business systems. Real-time reporting and insights - Easily create reports and drill down into your data with custom filters from a variety of demographics. Brand your survey to match your business - Change the way your surveys and email communications are shown to your customers so they fit smoothly with your own brand. No PxidaCX™ branding. Library of surveys - Edit one of our pre-built surveys to quickly deploy your survey with the minimum of fuss and effort. Custom surveys - Use a large variety of question types to build your own customer surveys. Data and security - Our systems use 256-Bit encyption through Amazon web services with all transactions securely provided through Stripe.