Ease of use, simple UI, easy setup, best customer support via Slack.

It just works flawlessly and minimises admin for the company. If you have a new starter, Onfolk will send them a link for them to put in their details and then all you have to do it choose their salary and a few other options. Onfolk will take care of the rest. It sends data to HMRC and generates a CSV for you to upload to your bank for batch payments. Simple. I run a small UK software company that makes simple software for complex use cases, and we like to work with similar vendors. It's a great match. When we had an issue connecting to HMRC, they worked with us to get it sorted.

- Rather than having to use one tool for onboarding, one tool for employee holiday bookings and one tool for payroll, it does all of these things in one place, which is important given the frequency of having to go in at least one of these tools every week - Integrates with Xero and automates the journal postings - Easy to navigate - Clear pricing (no opaque pricing structure unlike some payroll providers) - Customer support is very rapid to come back for any specific queries - My favourite: any feedback is rapidly taken on board to improve experience of using Onfolk