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OneDesk

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32 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.3
Serving customers since
2009
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DocSheets

1 review

Product Description

Intuitive and Efficient Requirements Traceability Tool DocSheets is intuitive, innovative, super easy to learn and use traceability tool. It includes integrated requirements management, change management, and collaboration features. DocSheets dramatically simplifies the complex task of traceability, and enables effortless report generation with visual filtering, drag-and-drop grouping, filtering, and sorting. DocSheets is exceptionally straightforward for customizing to your needs. You can use DocSheets with any processes (agile, scrum, waterfall, etc.) for any development (software development, systems development, embedded systems, medical devices, etc.). DocSheets is highly scalable for all project sizes. It is easily adaptable for any team and requires virtually zero training. You can collaborate with your locally or globally dispersed teams using any device (PC, Mac, iPad, etc.). DocSheets allows round trip data exchange with various files and tools (Jira, Excel, Json, etc.).

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OneDesk Reviews

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SS
Samantha S.
07/15/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

All in one task & ticket management for small/medium sized teams

I like that OneDesk combines a few applications in one place so you can streamline the programs your employees and clients are using to manage requests and the workflow of tasks. Upside, it saves time and potential problems later in the workflow. It is also cost-efficient for a small or medium-sized team.
MC
Maykel C.
07/13/2021
Validated Reviewer
Review source: Organic

powerful tool for customer management.

the ease of use and it is also a very complete tool that has options. it can be easily managed to customers by offering them optimal support. I also really like the modern and intuitive interface
Aaliya V.
AV
Aaliya V.
Content Developer at HCL Technologies
07/10/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

The One and Only Best Management Tool for you

I have been associated with NeuHerbs, a seller of health products since a long time. My seniors use oneDesk to manage customer data, emails and even do live chats. Since our company relies on customer feedback, web-forms and ticket portal is much needed. OneDesk provides all of that.

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HQ Location:
Montreal, Canada

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@OneDeskApp

Details

Year Founded
2009