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Omnisend

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1,172 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.6
Serving customers since
2014
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Omnisend

1,172 reviews

Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their audience and sales faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for online merchants of any size to sell more — all without the exaggerated cost. Join more than 115,000 ecommerce brands that use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly relevant emails & texts. Send newsletters and targeted email campaigns Create beautiful, shoppable emails in minutes using our drag-and-drop email builder and 350+ ready-made email templates. Add coupon codes, automatically pick & insert products, and automatically resend campaigns to non-openers – all without any tedious manual work! Drive sales on autopilot with ecommerce-focused automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails, and more. Get pre-built, revenue-generating automations running in minutes, or easily build your custom workflows using our no-code, drag-and-drop Automations Editor. Improve your targeting with smart segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers, or those that need to be re-engaged and personalize your messaging. Combine email with SMS and more channels Add SMS push notifications, and product reviews right next to your emails using Omnisend’s all-in-one platform to provide a consistent, omnichannel customer experience. Save time and costs – there’s no need to pay for separate email, SMS, product reviews, and push apps anymore! Grow your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. Collect & highlight customer feedback with Product Reviews With Omnisend, your customers' reviews can live right where they can do the most good – alongside your own words in emails, texts, and popups, adding a perspective that only your customers can provide. Award-winning 24/7 support We give you stellar support and helpful advice anytime you need it, and we answer in under 4 minutes on average. We’re available 24/7/365. Start using Omnisend for free today. Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/

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886
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Omnisend Reviews

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Profile Name
Star Rating
886
254
13
10
9
CA
Cynthia A.
04/12/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient Email Marketing with Stellar Support

I use Omnisend for my email marketing on my Shopify store, and it allows me to set up and execute all of my email marketing needs. I'm able to set up automations, campaigns, and pop-up forms for my website, which is super helpful. One of the things I really like about Omnisend is the customer support. My questions are answered quickly, and any setup issues are easily fixed. The support team is very responsive and thorough, and I can review previous chats if I need to. This makes my email marketing run smoothly and efficiently. Also, the initial setup was easy, and I didn't have many issues with it.
Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
04/11/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Omnibot Makes Creating Professional Emails Easy

The most helpful part of Omnisend is definitely the Omnibot. I have little to no experience with creating emails, and I have a lot of questions. I am able to ask a question back and forth or if I have to step away from my laptop I can always return later with a response from Omnibot. It has been an immense help for someone like me who wants to have a professional looking email, but doesn't quite have all the knowledge yet.
Heather S.
HS
Heather S.
Application Developer at Let's Talk SMAC, LLC
04/07/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Seamless Connectivity and Effective Cart Recovery

I find Omnisend easy to transition to (you do need a little website knowledge), which is great after using another platform for nearly 12 years. I haven't lost connection so far with Omnisend, unlike my previous experience. I'm pleased with how it's allowed us to gain back some customers who abandoned their carts, which was a big goal for us. The connectivity and ability to track abandoned carts have been really helpful. I love that it allowed us to gain back customers on the first day the workflow was installed. The cost and usability for tracking and connecting abandoned carts were also factors that motivated our switch to Omnisend.

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HQ Location:
Vilnius, Lithuania

Social

@omnisend

What is Omnisend?

Omnisend is an all-in-one marketing automation platform designed specifically for eCommerce businesses. It offers a range of tools for email marketing, SMS marketing, and customer segmentation, enabling businesses to create targeted campaigns that drive engagement and sales. With features like automation workflows, detailed analytics, and integrations with various eCommerce platforms, Omnisend helps businesses streamline their marketing efforts and enhance customer communication. For more information, visit their website at https://www.omnisend.com/.

Details

Year Founded
2014