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Nitro, Inc

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328 reviews
  • 4 profiles
  • 3 categories
Average star rating
4.3
Serving customers since
2005

Profile Name

Star Rating

228
80
16
6
7

Nitro, Inc Reviews

Review Filters
Profile Name
Star Rating
228
80
16
6
7
MG
Matt G.
01/08/2025
Validated Reviewer
Review source: Organic
ML
Mayra L.
01/03/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

PDF editor with API for other files

Sign and secure PDF files to share and send by email, add to MS Office and other desktop programs. Crop images, tables and figures.
Sant Bharat R.
SR
Sant Bharat R.
Disciple of Sant Shri Asharamji Bapu
12/15/2024
Validated Reviewer
Review source: G2 invite on behalf of seller

Feedback on Nitro Pro Customer Support

I would like to share my experience with the customer support team of Nitro Pro. Response Time: I found that the response time from the support team was quite slow. It often took 4-5 days to receive a reply to my inquiries, which was frustrating. Quality of Support: While the representatives were polite, I encountered issues where the same responses were repeated without addressing my specific concerns. This made it challenging to resolve my issues effectively. Overall Experience: Despite the delays, I appreciate the efforts of the team to assist me. However, I believe there is room for improvement in their response times and the clarity of their communication. In conclusion, while I value the assistance provided, I hope that Nitro Pro can enhance their customer support experience for future users.

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HQ Location:
San Francisco, CA

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What is Nitro, Inc?

At Nitro, we’re revolutionizing digital productivity for individuals and organizations worldwide. Our PDF editing and eSign solutions streamline and secure document workflows, enabling seamless collaboration from anywhere, across devices. With high-trust eSigning, we help businesses achieve efficient, fully digital operations that enhance outcomes. Our customers are empowered with secure sharing, optimized workflows, and insightful analytics, all backed by a dedicated customer success team. Our focus on innovation makes digital transformation accessible for organizations of all sizes. And our commitment to nurturing our people, customers, and partners is key to driving meaningful change in our communities.

Details

Year Founded
2005