I found myself a frequent Nextpoint user after some unanticipated document reviews. I am a big fan of the bulk code and tagging feature, the syntax search builder and the ability to customize searches by tags and coding as you review (unlike other platforms that require tags on the front end). I created my own user view to swiftly navigate the documents without changing the default view for the other users. I enjoy the custom redaction tools and the ability to quickly create a privilege log. The dynamic user activity tracking feature helps me keep track of how long I spend reviewing a document - this comes in handy at the end of a long document review. If you don't find Nextpoint intuitive, the customer support is spectacular.
Nextpoint's self service feature, by passing the need to send client documents to the vendor or lock a document production 2-3 days before a production is to be made is a time saver. On top of that when I do run into issues, our Client Success Director, Sibrey McManus is quick to jump on our problems and is an absolute joy to work with.
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