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net2phone

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219 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
1996

Profile Name

Star Rating

167
30
10
2
10

net2phone Reviews

Review Filters
Profile Name
Star Rating
167
30
10
2
10
Heather S.
HS
Heather S.
Executive Director, Dollar A Day Foundation
04/17/2025
Validated Reviewer
Review source: Organic

Superior product, exceptional service

While net2phone's product is not too different functionally from others, it is the customer service and support that sets it apart. Often the sales folks are accommodating but as soon as the contract is signed, the support disappears. This is not the case with net2phone - they are responsive and super helpful. Highly recommended.
LQ
lisa q.
04/11/2025
Validated Reviewer
Review source: Organic

quick response time. complete easy to follow instruction, to resolve issue

well, it's a phone and I'm the receptionist, so i couldn't do my job without a phone. these phones are very very easy to use.!
PT
Pat T.
03/10/2025
Validated Reviewer
Verified Current User
Review source: In-app

Great Experience

Very helpful and knowledgeable staff. From order processing to delivery and implementation

About

Contact

HQ Location:
Newark, NJ

Social

@net2phone

What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com