We are Neptune.ai customers since 2021 and we had a great experience with the platform so far. Our main use is experiment tracking of a large number of runs for several different projects, where multiple researchers and engineers contribute to each project. The Runs view is really what makes it superior compared to every other experiment tracking platform. The way we can deal with hundreds of hyperparameters and metrics across thousands of runs really makes it the perfect experiment tracking plaform. Integration with Lightning and Keras is extremely easy, and customization is flexible when necessary. We love the native tracking of hardware resources. As users of the on-prem version, deployment on K8s was always smooth and well supported by the extremely competent support staff. We have seen the tool evolving in these years, becoming better and better at every release.

Neptune gives you on the one hand such a nice overview when tuning the hyperparameters of your model, but on the other hand it allows you to observe how your deployed model is used by others, helping you immensely when they run into problems.

Neptune.ai has been a lifesaver for our AI research team when it comes to ensuring reproducibility. When exploring new research or working on project fine-tuning tasks, it's crucial for us to be able to reproduce previous results accurately. With Neptune.ai, we're able to store all of our experimental configurations, so we can easily re-procedure our models and collaborate with other researchers on an intuitive UI. Besides, what has really impressed us is Neptune.ai's excellent support team. Whenever we have faced any issues, they have been quick to respond and are always willing to go above and beyond to help us resolve our problems. We're grateful to have found Neptune.ai, and we highly recommend it to anyone who is looking for a tool that can enhance their model reproducibility and teamwork.