On my initial sign up, they were very helpful and patient with a small business with little to no social media advertising experience.

I have a very strong background in customer service. In fact, its probably the area in business I excel in the most. I was very surprised to see the reviews when I jumped on here because I have had the exact opposite experience. Victoria and Brian have helped me through this process flawlessly! Especially when I was having FB Pixel problems on my website. Victoria was in constant communication by email. Their Tech team looked at it and corrected the issue. In fact, my Pixel finder extension was showing that my site wasn't firing but that was actually do to the "Disconnect" extension that I was running on my end. Turned that off and that fixed the problem. Besides that...I have to give it to Victoria, she did a FANTASTIC job! A+ service in my opinion. As for conversions...Its just too early in the game to give a comment on it. Right now the ads seem to be moving at a great pace. I will update my review of this section when my first campaign is completed.

I like the concept...its just that as a medium-sized company, Needls insistance on being the only company to have a pixel in our Shopify site does not work for us.This appears to be a problem with Shopify who will only accept one pixel.