Streamlined our operations and has provided useful insights.

Great ongoing Support Team and training included , monitoring agent is realtime without the 15 min lags as many other systems, great reporting, bang for buck the most impressive cost effective solution for our requirements in SME space.The new mobile app is adding even more efficiencies.

I've used them all since starting my MSP. Atera, Syncro, even Naverisk in it's early years.... I've been with N-Able for a while and for reasons I won't go into here, I decided to give Naverisk a trial. It didn't take me long to cancel N-Able and give Naverisk my money. It was a straightforward and easy decision. I'm self hosted, and the initial set up was very simple. I was up and running in around 30 minutes. The portal is easy to navigate. The support is top-notch. Scripts ACTUALLY RUN when you want them to. Windows Updates also work, and is very configurable. The service desk is very easy to manage, and the automation rules just rock! The email conversation with the sales guy was easy without any pushy tactics or hidden agendas. The online community is also very involved, and it CEO is also there at Front Of House too. Oh, and the BI Reporting..... Never seen anything so detailed....