I have used many hosting and vps providers and Namehero is on top when it comes to customer support. They are on par with Namecheaps customer support, another good domain and hosting provider. We have a managed vps from Namehero, and for almost 2 years now, the quality of the service and support is undeniably excellent. The vps is not fast compared to another provider we have but we stuck with Namehero since they always answer our queries fast.