By far, the commitment of the MultiSoft team to deliver a great customer service is top notch. Resources that are offshore are also committed to resolving issues and keeping customer service a priority, and they don't hesitate to phone 24 hrs/day to reach us if required to reach a time-sensitive solution.

By far their greatest strength is their attention to detail and a genuine interest in making sure all your needs are met. They are 100% problem solvers. Our Account Executive is always available to listen to our concerns and help find ways to address our needs. Their developers are amazing at finding solutions and customizations to add to our platform. Both the website and backoffice offer a very professional look and feel. Our users RAVE about it. MultiSoft has NEVER told us something couldn't be done. If what we are asking for is out the box, then they get out the box and find a solution. The receptionist even calls every week like clockwork to see if we need anything. Nothing kills a business faster than poor service. Multisoft understands that and makes sure all issues are addressed quickly so your customers stay satisfied.

Customer service makes me feel like I’m working with a willing team.