MLM software is one of the last few software providers which allow for customizations to suit your business model. MLM is not an ERP and is well suited to the sale of products online that will serve you better if have a vision for building relationships with your distributors (aka affiliates). I use MLM as a training platform and rewards program for affiliation relationships. But my commodity was time because time was universal throughout the world. This was my vision from the inception of my project. The people at MLM are very creative and capable of latitude thinking. They are not robots so if you want to hire robots, you can go elsewhere. For my Frankenstein software solution, I import sales order data(more like completed invoices) from job control software installations all over the globe as I run a service-based business. Because MLM is a mature product in the marketplace, they have a wide array of reports you can choose from which you can export from the MLM system.
The support is good but you put issues through the ticketing system which can be painful for some people who may have difficulty typing.
Customer service has been outstanding. Learning a new system is a challenge and the team at Multisoft made it painless. It works the way it is supposed to and our users call it beautiful and easy to use.
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