The customer service offered by the support team in case of certain points where one can get stuck while using the platform or has any queries regarding various features and technicalities, is great. It is a user friendly platform. the flow designed for customer journey and building a bot is explained in a way which is easy to understand. The guides and documents for the product are informative and can answer to many queries while using the product.

The user interface of the platform is very easy to use and provides options to upload text, images, audio and video files and location with the end user which makes the interaction with the user a lot more easier.

It is a great platform to have service from morph.ai while implementing WhatsApp chatbot as your major solution to the marketing functionalities.