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Mitchell Repair Information Company

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31 reviews
  • 3 profiles
  • 3 categories
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3.8
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Mitchell 1 Automotive Repair

21 reviews

Mitchell 1 Automotive Repair is an auto repairing and garage management software. It helps for analyzing, shop management,and marketing.

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Manager SE

10 reviews

Desktop solution for repair order workflow management. Features include payment processing and back office capabilities.

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Manager SE Truck Edition

0 reviews

Manager™ SE Truck Edition is a comprehensive shop management software tailored for repair shops servicing Class 4-8 trucks. It streamlines operations from initial diagnosis to final invoicing, enhancing efficiency and profitability. The software integrates seamlessly with Mitchell 1’s TruckSeries, providing a unified platform for repair information, diagnostics, and management tools. Key Features and Functionality: - Heavy-Duty Parts eCatalog: Access an extensive selection of OEM and aftermarket parts for commercial vehicles, simplifying parts sourcing and ordering. - Business Reporting: Utilize over 180 built-in reports to monitor sales, inventory, and employee performance, offering valuable insights into shop operations. - Advanced Scheduling: Manage appointments efficiently with an advanced scheduler and appointment editor, optimizing workflow and resource allocation. - Interactive Work-in-Progress Dashboard: Gain real-time visibility into ongoing repairs, facilitating better tracking and management of repair orders. - Plate-to-VIN Decoding: Quickly decode VINs for Class 4-8 trucks, ensuring accurate vehicle identification and service history tracking. - Job View Feature: Organize estimates and invoices by grouping related labor tasks and parts, enhancing clarity and streamlining customer approvals. - Online Reporting: Access select shop reports remotely via the cloud, allowing owners and managers to monitor shop activity and performance from any location. Primary Value and Solutions Provided: Manager SE Truck Edition addresses the unique challenges faced by medium and heavy-duty truck repair shops by offering an all-in-one solution that enhances operational efficiency, improves customer engagement, and increases revenue per repair order. By integrating repair information, diagnostics, and management tools into a single platform, it eliminates the need for multiple disparate systems, reducing complexity and potential errors. The software's comprehensive reporting and scheduling capabilities enable shop owners to make informed decisions, optimize resource allocation, and deliver exceptional service to their customers.

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Mitchell Repair Information Company Reviews

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Verified User in Automotive
CA
Verified User in Automotive
03/10/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy-to-Understand Estimates and a Smooth Experience for Tech and Service Writers

Ease of understanding the estimates for the customer. Ease of use for the tech and service writers
Argenis P.
AP
Argenis P.
Eficiencia Energética | Optimizar Procesos Industriales | Gestor Energético | Gestor Energías Renovables | Proyectos Ahorro Energético | Análisis de datos |
11/03/2025
Validated Reviewer
Review source: Organic Review from User Profile

Efficient Tool for Coordinating Sustainability and Engineering Teams

What I like most about Manager SE is its ability to centralize project information, tasks, and team communication in a single, easy-to-navigate platform. It provides clear visibility over workflows, deadlines, and performance indicators, which helps me manage complex energy and sustainability projects more efficiently. The integration with reporting tools and file management systems is smooth, allowing my team to collaborate in real time and keep everything traceable for audits and client follow-ups.
Chuck E.
CE
Chuck E.
Eyerman Brothers Enterprises
11/07/2024
Validated Reviewer
Review source: Organic

Stay away

The best part of Mitchell is the reliability

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HQ Location:
Marietta, Georgia

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@Mitchell1

What is Mitchell Repair Information Company?

Mitchell Repair Information Company LLC, commonly referred to as Mitchell 1, is a service provider of automotive repair software and information solutions that enhance productivity and profitability for automotive professionals. With a rich history dating back to 1918, Mitchell 1 began as a publisher of automobile information and has since transformed into a modern technology company offering a comprehensive suite of tools tailored for auto repair shops.Mitchell 1 delivers innovative products such as ProDemand, which provides detailed repair information, maintenance schedules, and wiring diagrams to streamline the diagnostic process. They also offer Manager SE, a shop management software that helps automotive repair shops optimize operations from scheduling and estimating to comprehensive financial management. Furthermore, Mitchell 1’s TruckSeries caters to the commercial trucking industry with repair information, labor estimating, and maintenance management solutions specifically designed for heavy trucks.Mitchell 1 integrates experience with cutting-edge technology to support automotive professionals in delivering exceptional service and maximizing efficiency in their day-to-day operations. They are part of the broader Snap-on Incorporated family, a brand recognized for quality and expertise in the tool industry.

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