Mihup Communications Private Limited.
68 reviews
- 1 profiles
- 7 categories
Average star rating
4.7
Serving customers since
2016
Mihup Communications Private Limited. Reviews
NJ
Neha J.
Impressive Language Support and Enterprise Features, Minor Room for Growth
Can understand Indian languages & dialects, code switching, regional accents etc. Live alerts during calls, compliance monitoring, sentiment shifts, agent guidance. Both cloud and on premises deployment options. Target sectors like automotive, BFSI, contact centres etc., so capable for real world enterprise use. Good customer Support.
AJ
Anoop J.
Exceptional experience! Mr. Vansh's unwavering support made all the difference.
We are truly grateful for the exceptional services offered by Mihup, seamlessly converting calls into transcripts and providing insightful analysis and evaluations. Their expertise has been invaluable to our operations.
We appreciate the value of the service, but we see opportunities for enhancements that could further elevate its impact and benefits.
SK
Shashank K.
Leaders in Offering WFM as a ServiceAccurate and Flexible, But Needs Better Multilingual Support
The solution stands out for its accuracy and the flexibility it provides, allowing customers to adapt it according to their own processes.
About
What is Mihup Communications Private Limited.?
Founded in June 2016 and headquartered in Kolkata. Mihup is a leading Conversation Intelligence platform for boosting contact center performance. Built on proprietary ASR technology, Mihup offers the best blend of accuracy, speed and cost-effectiveness. Mihup is an ISO 7001-certified company and ensures world-class information security standards. The conversation intelligence platform of Mihup has handled over 100 million interactions for customers ranging from small businesses to enterprises across domains like BFSI, BPOs, e-commerce, logistics, and automobiles. We are backed by Accel Partners and Ideaspring Capital.
Details
Year Founded
2016
Website
mihup.ai