The standout feature of Middleware is its ability to seamlessly integrate and facilitate communication between diverse software applications, streamlining processes and enhancing overall system efficiency.

The APM and Infrastructure monitoring is super easy to set up, very powerful and much more affordable than Datadog and other similar solutions.

Middleware has proven to be a game-changer for our observability needs. What stands out the most is its comprehensive telemetry capabilities, which have significantly improved our operational efficiency and service delivery. The platform offers robust monitoring, particularly for JVM runtimes, which is crucial for our infrastructure. The transition from New Relic to Middleware was smooth, and their support team provided excellent guidance throughout the integration process. Middleware’s custom metrics feature is also a highlight, allowing us to connect business data with telemetry data seamlessly. This integration has provided valuable insights into customer interactions, transaction volumes, and error rates, facilitating faster root cause analysis and better decision-making​​.