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MeltingSpot

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23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2021

Profile Name

Star Rating

14
10
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MeltingSpot Reviews

Review Filters
Profile Name
Star Rating
14
10
0
0
0
EF
E F.
07/27/2023
Validated Reviewer
Review source: Organic

Great platform, fitted for many use cases !

Gathering all my community members at the same place ! Having dashboards to monitor members and the ability to easily share some content.
Jean-Vladimir D.
JD
Jean-Vladimir D.
Créateur de voyages artistiques pour les opérateurs de tourisme
07/27/2023
Validated Reviewer
Review source: Organic

Easy and efficient community building tool

- Nice ergonomy - Privacy - A bunch of amazing and complementary tools : visiocall + registration proved amazing for training my teams and keeping a trace - The multiple chats & discussions helped keeping contact and creating interaction
SB
Subarna B.
07/12/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great community tool! Can't wait for new features launching soon!

The platform is truly designed to enable community building and nurturing. They've covered the two main community offerings (for us) quite well - connections and knowledge. - Connections: Love that we can facilitate 1-1 DMs, and 1-many discussions on it - Knowledge: We centralise knowledge scattered across various other platforms here (really easy to embed Airtable lists, pdfs, videos...)

About

Contact

HQ Location:
Paris , FR

Social

@MeltingSpot_EU

What is MeltingSpot?

MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption. At low CS effort. MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, tutorials, online courses, and more – right inside your product. Bring all your educational content in an Academy or a Customer Community, and help your customers onboard and navigate your product seamlessly. Stop generic customer education and start delivering the right content to the right user at the right moment. Unleash the power of digital Customer Success: activate customers 3x faster, cut support tickets by 50% and drive additional revenues.

Details

Year Founded
2021