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MeltingSpot

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4.4 out of 5 stars
23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2021

Profile Name

Star Rating

14
10
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MeltingSpot Reviews

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Profile Name
Star Rating
14
10
0
0
0
AR
AnneLaure R.
09/04/2023
Validated Reviewer
Review source: Organic
Translated Using AI

Client community and MeltingSpot

|MeltingSpot
What I like about MeltingSpot is the platform's ergonomics, its ease of use, as well as the personalized support from the teams! Finally, the dashboard is a real source of information that allows us to evaluate the impact of our community on our clients.
Maeva R.
MR
Maeva R.
09/04/2023
Validated Reviewer
Review source: Organic

Great platform to engage with your community

|MeltingSpot
Meltingspot allows us to centralize information in one spot: lives, documents, and discussions. It is also helpful to create regular meetings to maintain our relationship with our members, who greatly appreciate the live function.
Charles H.
CH
Charles H.
Transformation | Innovation | Stratégie
08/31/2023
Validated Reviewer
Verified Current User
Review source: Organic

Perfect Tool

|MeltingSpot
I love UI that goes to the point - it asks really heavy work. That's the way the user environment can be cristal clear - because community members are not all geeks. No compromise on robustness though. And new features developments are also very rapid. The support is really great, both in terms of using the platform and building the community. Did I say I'm a big fan ?

About

Contact

HQ Location:
Paris , FR

Social

@MeltingSpot_EU

What is MeltingSpot?

MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption. At low CS effort. MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, tutorials, online courses, and more – right inside your product. Bring all your educational content in an Academy or a Customer Community, and help your customers onboard and navigate your product seamlessly. Stop generic customer education and start delivering the right content to the right user at the right moment. Unleash the power of digital Customer Success: activate customers 3x faster, cut support tickets by 50% and drive additional revenues.

Details

Year Founded
2021