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MeltingSpot

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23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2021

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Star Rating

14
10
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0
0

MeltingSpot Reviews

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Profile Name
Star Rating
14
10
0
0
0
Xavier S.
XS
Xavier S.
Directeur Performance Financière | 🥇 La solution MÉTIER dédiée au pilotage de la performance financière et extra-financière (EPM) qui vous rend réellement AUTONOME. ✌️
10/17/2024
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Melting spot, a beautiful platform (to continue refining) to engage a customer community!

A simple platform to understand, ergonomic and relatively comprehensive. Its interest lies in the internal actions to be implemented, particularly from an organizational point of view, such as content production and planning of appropriate animation. Additionally, the project team is dynamic, attentive, and available to advise and boost us!
Anders R.
AR
Anders R.
10/14/2024
Validated Reviewer
Verified Current User
Review source: Organic

A community up and running in no time!

After evaluating several community platforms, what landed us with Meltingspot was the ease of use. What might seem like a simple platform at first, will in fact more than do the job we needed it to do - and the simplicity comes from a well designed product. Forum was up and running immediately, and we could move from a complex setup of Zoom integration with LMS to a easy to manage Live setup with Meltingspot. We work with Meltingspot on a "more than daily" basis now. We could easily integrate the community into our product because of their nice embedding feature, and with the recently developed API we can also make the log-in for our users smooth. The organisation listens and takes you seriously as a customer, enforcing the feeling of a partnership. This was also especially important to us. For us, at our phase of a branded customer community, Meltingspot was just right for us.
Anais A.
AA
Anais A.
Lead Customer Success Manager chez OOTI
10/09/2024
Validated Reviewer
Review source: Organic
Translated Using AI

A simple, effective, and interactive software to educate your users!

The variety of content to publish, the simplicity of the interface, the availability of the teams, and the innovations.

About

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HQ Location:
Paris , FR

Social

@MeltingSpot_EU

What is MeltingSpot?

MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption. At low CS effort. MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, tutorials, online courses, and more – right inside your product. Bring all your educational content in an Academy or a Customer Community, and help your customers onboard and navigate your product seamlessly. Stop generic customer education and start delivering the right content to the right user at the right moment. Unleash the power of digital Customer Success: activate customers 3x faster, cut support tickets by 50% and drive additional revenues.

Details

Year Founded
2021