I love the their customer service. The Medent team is always willing to listen and take our improvement requests to their teams. I think the system as a whole is very easy to use and extremly customizable for the User.

I work primarily in medent and I find the system to be very user friendly compaired to other systems I've previously used. It is customizable and intuative for each department and user preference. Medent is continually updating,improving, and building areas within it's system. Practice suggestions for improvements are taken seriously and implimented with the consideration of regulations and requirements from multiple states. We've had some amazing colaberation between our IT security and Medent to resolve issues when transitioning from a server connection to a cloud connection, firewalls blocking nessessary programs, and many other hiccups that arise.

It is user friendly and has an easy to access user manual and the customer service is fantastic.