MaxCredible is a very straightforward tool with all functionalities you need. Getting acquainted with the application is a matter of days. The application is very good in making everything clear and organized so you know where things stand and what to do next.
On a daily basis, the application saves our team a lot of time due to automation, reducing a lot of the administrative tasks. We can now really focus on making sure the invoices get paid. The intelligent Tableau reporting makes it very visible to track performance and is ideal to share with management for reporting purposes.
The omni-channel communication with our customers is my personal favourite part of the application. MaxCredible allows us to communicate with our company branded style and tone of voice across various channels. That way it doesn't feel we force debtors to pay but rather communicate with our clients for best payment practices driving brand loyalty. Our customers love it which allows us to achieve excellent results.
We barely need any support because of the intuitive application, but if we do, customer service is very quick to respond in a couple of hours. Customer service is always very professional, helpful and friendly, issues are typically resolved on the same day. MaxCredible is also very quick in implementing the tool. Most of the delay came from us due to internal alignment.
MaxCredible let's me manage invoices and payments mostly automatically. I don't like reminding people on outstandings and now I only spend time when I have to. It's easy to use and keeps everything organized. Plus, it automates reminders and creates cause and effect reports.
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