Product Avatar Image

Mattermost

Show rating breakdown
368 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.3
Serving customers since
2016

Profile Name

Star Rating

227
110
19
7
5

Mattermost Reviews

Review Filters
Profile Name
Star Rating
227
110
19
7
5
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
09/08/2025
Validated Reviewer
Review source: Organic

one stop convenient work tool

Looking at Mattermost from my perspective as a data product officer, what stands out most is how it streamlines cross-functional collaboration in our data workflows. The combination of channels, direct messaging, and task assignment features works really well when I'm coordinating between data scientists working on models, engineers handling pipeline deployments, and business stakeholders who need updates. Instead of juggling Slack, email, and separate project management tools, I can keep conversations contextual and assign specific roles or tasks right within the chat threads. The threading feature is particularly useful during model reviews or when troubleshooting data quality issues - I can keep technical discussions organized while still giving business heads visibility into progress without overwhelming them with implementation details. The search functionality across all channels helps when I need to reference previous decisions or find specific code snippets that were shared weeks ago. And since it's self-hosted, our security team is happy with how we handle sensitive data discussions. The integration capabilities with our existing data stack (Jupyter, Git, monitoring tools) mean less context switching for the team. Overall, it's made our data product development cycles more transparent and collaborative across all the different roles involved.
GY
Gaurang Y.
08/29/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Instant and innovative tool for social chatting

An straight foreword tool for fast and protected messaging facility and sharing work too. The application also has the ability to manage and track multiple business channels under this one shade. Centralizes the work of collaboration within teams and external members also from other organization. Document sharing enhances in the app, as it allows to send files from your end to others seamlessly with your team members or even with the external teams also. All the operation involved in the app are completely protected and secured end to end. Mattermost tries its best to meet all enterprise requirements, manage and message instantly. Also it does support to have business calls, conferences, video meets instantly when needed that to with single person or in groups, everything is supported here. Software even allows to integrate with various platform and web pages, to import documents/data and sometimes for connecting with the online business world wide. The enhances the ability of connecting to more people and increase leads.
Verified User in Publishing
UP
Verified User in Publishing
08/14/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Does what it does well but needs to be modernized

I liked Mattermost because it was straightforward and was a decent messaging tool.

About

Contact

HQ Location:
Palo Alto, CA

Social

@mattermosthq

What is Mattermost?

Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations. Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.

Details

Year Founded
2016
Website
mattermost.com