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Masergy

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11 reviews
  • 2 profiles
  • 9 categories
Average star rating
3.5
Serving customers since
2000

Profile Name

Star Rating

8
1
0
2
2

Masergy Reviews

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Profile Name
Star Rating
8
1
0
2
2
CM
Charles M.
12/02/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Navigating through Disappointments and Shortcomings

One significant drawback of Masergy is its lack of integration with software. We encountered issues with their reporting system not synchronizing with our click to dial software. This caused confusion and frustration both for our IT support team and sales team. Accurate data is crucial for sales and activity management; therefore, its failure to provide this is a disappointment.
HB
Harsh B.
11/22/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Smooth sailing with Masergy : Reliable Connectivity and Excellent Support

I've been using Masergy at our office, and I'm genuinely impressed! The internet speed is top-notch, making our online meetings seamless. The customer support is a game-changer - quick and super helpful. The security features are robust, ensuring our data stays safe. Love the user-friendly interface, making it easy for even tech-challenged folks like me. Overall, Masergy has boosted our team's efficiency, and I highly recommend it for any business looking for a reliable and user-friendly solution. Thumbs up!
MA
Michele A.
02/10/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great product!

Masergy offers various unified communications services, such as voice, video, and messaging, to simplify communication and collaboration for organizations. Advanced technology and security features.

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HQ Location:
Plano, TX

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Year Founded
2000