Marchex
184 reviews
- 1 profiles
- 2 categories
Average star rating
4.1
Serving customers since
2003
Marchex Reviews
CA
Cynthia A.
TW
Tammy W.
Specialist at ZipLocalMarchex provides everything we need for our call measurement clients.
We like the ability to quantify call volume, call length, and quality of calls. We are able to use call recording to verify the validity of the calls, if needed. Our customers can use API with Marchex, if they are needing integrated information for reporting. We are able to customize fields for our own reporting and billing purposes.
AM
Verified User in Marketing and Advertising
Marchex has handled all of our call tracking needs perfectly.
I appreciate how friendly and helpful the staff has been over the many years. Whenever we have had a question or needed support they have jumped right into getting a resolution.
About
What is Marchex?
Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across business functions to optimize customer acquisitions and experiences, transforming conversations into valuable business outcomes. Marchex provides AI-powered conversation intelligence solutions for market-leading companies in leading B2B2C vertical markets, including many of the world’s most innovative and successful brands.