Lumoa is a good tool to make lots of qualitative data insightful due to the AI-assisted analyses. Also great to analyse NPS scores in different ways due to the enormous possibilities of filtering and dashboarding. The support is fantastic - there is always someone available to help us and to fix potential issues.

Lumoa has been a great tool that we use daily to understand customer sentiment; this in turn allows us to strategise our operation to deliver on what matters most to our customer base.

I like the user friendly platform and the easy to find data!