We have received great implementation/on-going support from the Loris team. We have worked with Christina primarily and she is easily reachable and available for all kinds of requests. She has taken the time to do multiple walkthroughs and never makes you feel like you're a bother. She takes the time to understand the requirements and works to find the best solution possible and prioritize requirements as needed.

Loris provides a high evel of support for support that is focused on delivering the best experience possible for customers.

I love the easy access you get to the data on Insights, their is so much to explore and the visuals truly help in keeping it engaging, not only for the supervisors but for the agents!