We came across LOGIQ looking for a simple and cost-effective Log aggregation tool. However, when we started evaluating it, we realized that it did what we wanted and more. Initially, we only used Log search and Live log features, but soon we started playing around with other helpful features. For example, Log2Metric allowed us to derive interesting insights from our Log and create a visualisation of the same on the dashboard. Also, real-time Alerting came in handy when we wanted to raise email alerts in case certain logs were generated. They also have a fantastic support team that is quick at issue resolution and always open to feedback.

We are an AI/ML company that deploys cameras for image analysis and detection. I used LOGIQ.AI to monitor a COVID test kit assembly pipeline implementation we had done for a pharmaceutical customer. We had 6 factory lines with 5 barcode printers and 5 cameras in each line scanning the COVID kit as it moved through the pipeline to detect packaging issues like missing barcodes, missing COVID test kit components, etc. All the cameras and printers are connected over a WiFi network and we were running into challenges with WiFi signal disconnects and issues with knowing when any of our cameras were not functioning. There were numerous things to monitor including network reachability, camera, and the micro PC connected to the camera which could have memory and disk space issues. Further, on a line, if any of the 5 cameras or 5 printers ran into any issues, it would bring the whole line to a halt. Realtime alerts from LOGIQ.AI helped us quickly identify the problematic device and helped quickly bring line back into action. This was a huge time-saver for us and significantly improved the up-time of the system. The visualization from LOGIQ.AI platform to track all of the 30 cameras and 30 printers were great. We put them up on big TV screens all over the operations and they were a huge hit with the operators as they helped them cut down time and meet their daily packing targets. We used the LOGIQ.AI SaaS and deployed Prometheus node collectors on each of the micro-PC's, LOGIQ.AI supports standard Prometheus node exporters out of the box. We also worked with the LOGIQ.AI team to set up network reachability for each of the camera/micro-PC devices using their network reachability agent. All of the telemetry was connected to a local Prometheus which was configured to push to LOGIQ.AI as a remote write target. We also set up log collection in each of these nodes using LOGIQ.AI's fluent-bit integration. Their Prometheus compatibility is great and everything just worked with no customizations needed. We also configured alerts to let us know whenever there was a network reachability issue. The alerts were delivered on Slack/EMail. It was easy to configure those and LOGIQ.AI comes with it out of the box. We also created custom dashboards that could look at CPU/Memory/Disk usage for each of the 30 cameras and also detect network outages on the WiFi network. This helped us save a lot of time troubleshooting, as it is very slow to login to each micro-PC and check for issues as there were 60 of them. The LOGIQ.AI team is great and very helpful in taking over any onboarding help I needed. Also, they are always on Slack so it's very easy to reach the team on any issues or questions we have.

We were using Sumologic for quite a few years. Recently, as our capacity needs have grown, we decided to look for a more cost-effective alternative, which would allow us to grow, and manage our storage based on our schedule and needs. LOGIQ's approach to log management fit the bill quite nicely. The concept of "send us everything, filter what you truly want to analyze, and send only that data to your downstream vendors" was very appealing. It allows you to capture everything you are required from a compliance perspective, but still keep your Sumologic/Splunk/Datadog (etc) bills under control, by sending them only what is necessary for analysis. LOGIQ does have its own querying system, and for our needs it has been sufficient. Furthermore, the team at LOGIQ has been exceptionally welcoming to any feedback, and they are hands-on and participating in the onboarding process, doing everything in their power to build the client for success. One of my favorite things about this team is that as soon as we uncover a new use case or encounter and solve a new issue - that information gets immediately added to the documentation, for all other current and future clients to see.