livepro
168 reviews
- 1 profiles
- 6 categories
Average star rating
4.8
Serving customers since
2001
livepro Reviews
RG
Rhoiza G.
Very Helpful
easy to navigate and easy to understand
reliable to check for updates
DG
Dharissa G.
Efficient Interface with Timely Updates, Needs Article Freshness
I like the interface of livepro Knowledge Management, which makes it easier for me to use. I also enjoy the notification feature for recent updates sent in Microsoft Teams, as it helps me stay updated with the changes.
MS
Ma Russel S.
Quick Access to Answers with Helpful Decision-Tree Guidance
It gives quick access to check for answers that supports and agents need. It's an efficient way to check for steps, answers, or updates. It also includes the decision-tree that guides the users through the procedures per task or scenario.
About
What is livepro?
livepro is a provider of knowledge management solutions designed to enhance customer service experiences. Their platform equips customer service teams with tools to efficiently access, manage, and share information, thereby improving response times and service quality. livepro's software is tailored to help businesses deliver consistent and accurate information through various customer touchpoints. The solutions cater to a wide range of industries, focusing on streamlining information flow to empower front-line staff.
Details
Year Founded
2001
Website
livepro.com