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LivePerson

Show rating breakdown
170 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.2
Serving customers since
1995

Profile Name

Star Rating

121
30
15
2
6

LivePerson Reviews

Review Filters
Profile Name
Star Rating
121
30
15
2
6
JB
Joseph B.
06/01/2023
Validated Reviewer
Review source: Organic

One of the best Chat products I have ever used

The ability to proactively reach our customers to answer their questions and help resolve their issues.
Ahmed S.
AS
Ahmed S.
.
05/08/2023
Validated Reviewer
Review source: Organic

Great product with weak customer support

Powerful control panel and admin console Visitor statistics that shows the user visits and the pages accessed helps the support staff Built-in WhatsApp integration supprort Additional modules to be integrated Support of voice and video calls from the chat solution
Kumaraguru L.
KL
Kumaraguru L.
02/21/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Love the product, Love the social media integrations and various other channels that they support

Social media integrations are amazing. Great product with great features Love the product; easy to use - from an agent perspective as well. The one-stop shop for multiple channels like Facebook, Twitter, apple business chat, google business messaging, etc is great

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN