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LivePerson

Show rating breakdown
170 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.2
Serving customers since
1995

Profile Name

Star Rating

121
30
15
2
6

LivePerson Reviews

Review Filters
Profile Name
Star Rating
121
30
15
2
6
Jenny P.
JP
Jenny P.
Grants Manager at The Maclellan Foundation
01/20/2014
Validated Reviewer
Verified Current User
Review source: Organic

Providing assistance in a timely fashion.

Canned responses are useful as well as the ability to "see" who is on what page of our website at any given point of time. The "Leave a Message" function is helpful for when a representative is unavailable on LivePerson.
Or C.
OC
Or C.
Vice President Operations at Precept Ministries International
12/19/2013
Validated Reviewer
Verified Current User
Review source: Organic

The classic choice for live help

The service is quite stable. I don't ever have to worry about if it is working or not.
Tom W.
TW
Tom W.
Marketing and Business Development Executive
01/28/2013
Validated Reviewer
Review source: Organic

Review of LP Chat

I like the analytics and the support that comes with the product. Each account is assigned a program manager and that support is invaluable when first getting started.

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN