Best Software for 2025 is now live!
Product Avatar Image

LivePerson

Show rating breakdown
170 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.2
Serving customers since
1995

Profile Name

Star Rating

121
30
15
2
6

LivePerson Reviews

Review Filters
Profile Name
Star Rating
121
30
15
2
6
Ben S.
BS
Ben S.
Director, Programs & Strategy at InsurTech Hub Munich
07/06/2022
Validated Reviewer
Review source: Organic

Best Customer Service Assistant Tool I’ve worked with

E-bot7 is truly language agnostic. We can use the tool for customer service operations in both English and German.
Elise C.
EC
Elise C.
02/12/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

LivePerson Too Small for Multi-brand Operation

LivePerson was a good platform for a smaller organization and the visuals were appealing.
JT
JM T.
11/24/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great UX improvement on our websites

Easy to use platform, very short delay from setup to go live and great support from e-Bot7 technical team

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN