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Liveops

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16 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.3
Serving customers since
2000
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Liveops Reviews

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Profile Name
Star Rating
10
5
1
0
0
AM
Amalendu M.
VP Operations
11/30/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Very easy and effective customer support agent services

LiveOps has a very simple and clean UI. It has just made us worry free as the load of customer support they have handled very efficiently. It's experienced team had effectively managed the communications between the stake holders. They have a robust system to keep privacy secured, basically the 2 factor authentication system is very effective.
Verified User in Information Technology and Services
PI
Verified User in Information Technology and Services
09/12/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good but can be improved

Ease of use and simplicity. The product has a very clean layout
Sahil A.
SA
Sahil A.
Web Content Writer at The NineHertz Pvt. Ltd.
08/22/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Review about the LiveOps customer support agent services

It entirely eliminates the huatle of building a customer support agent team in house. They provide the experienced virtual contact centre to businesses to establish a smooth communication between customers and brand.

About

Contact

HQ Location:
Scottsdale, AZ

Social

@liveops

What is Liveops?

Liveops helps brands deliver reliable customer support at scale, backed by 25+ years of experience. We support voice and digital programs across customer care, technical support, sales and lead generation, back-office services, and omni-channel messaging, with delivery options across onshore, nearshore, and offshore teams. Our award-winning learning and development and Learning as a Service (LaaS) help programs ramp efficiently and maintain consistent quality. With LiveNexus by Liveops, organizations can better connect AI and human support through measurable workflows that improve performance across the customer journey. Learn more at liveops.com.

Details

Year Founded
2000
Website
liveops.com