Customer service and care. All implementations come with challenges, staffing changes, scope hiccups, etc. The client team at LL were proactive, engaged with our project manager what felt like daily, and the project felt on track the entire time. There were challenges but no surprises, and all the challenges came with solutions. Team was great, solution was great, very happy with the relationship thus far.

The workforce planning tool has been the biggest improvement to our processes, providing insights and projection accuracy that we didn't have previously. We're able to get both employee counts and paid time historically as well as projected values through our projection period.

User friendly interface that is intuitive