Owner at CertaPro Painters® Bay Shore, NY | Residential & Commercial Painting | Serving Suffolk County, NY | Helping Homeowners Love Their Space | USN Veteran
What I like about the company the best are the people; especially Nicole Marino! She is very helpful and knowledge.
BH
Brittany H.
VP Customer Experience | STAR Financial Bank |
I help financial institutions elevate customer experiences by mapping journeys, leveraging insights, and driving strategic alignment.
What I like best about Liftify is how seamlessly they combine execution, partnership, and measurable results.
Their team is incredibly easy to work with: proactive, responsive, and genuinely invested in our success. They made the entire process of growing our Google presence effortless for our internal teams while delivering results that far exceeded our expectations.
The impact speaks for itself: a massive increase in our Google review volume, a significant improvement in our average rating, and clear visibility into the data behind it all. Their reporting and insights are straightforward and actionable, which makes it easy to measure ROI and keep progressing toward our goals.
And because the review program was so successful, we’re excited to expand into customer and employee surveys with them which is a testament to the trust we’ve built and the value they consistently deliver.
I love how Liftify checks the box on everything we need in review management. It ties in effectively with our CRM, allowing us to solicit reviews and view them all in one location. The AI insights are incredibly useful, helping us produce great responses to reviews, often with little editing needed. The majority of review platforms can be managed within Liftify, which provides peace of mind that we are responding promptly. The AI's recommended replies are spot on, requiring minimal adjustments. Additionally, Liftify's reporting features give us clear insights into our review scores and response rates. We also appreciate the 'drip campaign' setup, which is more effective than a one-and-done message. Overall, the transition from our previous product was seamless, and the setup was easy. The support from our Liftify representatives are TOP NOTCH as well. I can't say enough great things about their team -- they are some of the most responsive (and action-driven) people I've ever worked with.
Liftify is a company that specializes in helping businesses enhance their online presence and reputation through effective management of customer reviews. By utilizing a seamless process to collect and showcase reviews, Liftify aims to improve businesses' visibility and credibility across various online platforms. Their services are designed to assist companies in building trust with potential customers, ultimately driving growth and retention.