Best in class for Lean Routing and Account Matching

As a power user for over 10 years, I like that Leandata is always finding new ways to fill gaps. They continue to innovate and get in the mind of an operations person. It's intuitive, easy to use and we've rarely run into issues that we couldn't solve through Leandata. I also love how many partners are part of the ecosystem, allowing us to create tighter processes and seamless integrations. The support team has also been amazing in helping us find the right solution to set up the cleanest and most scalable logic.

I've worked with a few different routing tools and LeanData is has been been the strongest tool I've had the opportunity to use. I have had the opportunity to both implement LeanData and migrate from another routing tool, and I have also inherited existing LeanData flows created by another user. I like the visualization of the platform - my mind works best when I can actually see the workflow. The number of nodes is expansive and the way it's able to reference multiple object relationships is fantastic. I appreciate that the LD product team is constantly working to improve both the tools functionality and the user experience. The recent release of snippets and being able to retrigger routing through the routing log instead of having to run a one-time router through the scheduler is a big efficiency for my team. They've made a lot of changes over the last few years and I find an impactful improvement in most of their releases. Territory routing is pretty easy to understand as are setting up round robin pools. My team and I are in the tool daily. Routing is a living, breathing model, regardless of the solution you use, and the audit log makes it very easy to understand why a record did or didn't route the way it did. I've been through a few LD integrations. I have had different experiences, but overall I find that the PM assigned to the project does a good job at keeping the project on track. The LD team will help build your model if that's what you prefer and they do help with testing as well. I've also had different experiences with LD support but for the most part they are quick to resolve the issue.